Return Policy: All Sales Final

At Chosen Brand Co., we take pride in creating each item with care and attention to detail. As such, we want to ensure that every piece you receive exceeds your expectations.

Due to the nature of our business and the fact that each item is made to order, all sales are final. We do not accept returns or exchanges unless the item you received is defective or damaged.

In the rare event that you receive a defective or damaged item, please contact us via email at shopchosentee@gmail.com. We will gladly assist you in resolving the issue by either replacing the item or providing a refund.

Please note that any claims for defective or damaged items must be accompanied by photos of the product as well as your order number for our records.

We appreciate your understanding and cooperation in adhering to our return policy. If you have any questions or concerns regarding your order, please don't hesitate to reach out to our customer service team at shopchosentee@gmail.com. We're here to help.